Aura Embroidery

Refund Policy For Aura Embroidery

We strive to ensure customer satisfaction. If you are not happy with your order, please review our return policy.

  • Returns or exchanges must be requested within 7 days of receiving the order.
  • Items must be unused, in original condition, and with all packaging intact.
  • Custom or personalized items may not be eligible for returns unless there is a defect or error on our part.
  • Refunds will be processed once the returned item is received and inspected.
  • Customers are responsible for return shipping costs unless the return is due to our error.
  • To initiate a return, please contact our support team with your order details.

For any questions, feel free to reach out to our customer support team.